Privacy Policy

Privacy is of fundamental importance to DecoTurf and we respect your privacy and the security of your personal information.  This Privacy Policy governs the manner in which DecoTurf collects, uses, maintains, safeguards, and discloses information collected from users (each, a “User”) of the Website.  

This Privacy Policy applies to the Website and all products and services offered by DecoTurf.  We encourage you to read our Privacy Policy so that you understand how we collect and use your information and can make informed choices about using our Website.     


Changes to this Privacy Policy

DecoTurf has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Information We Collect

The information we collect generally falls into three categories: (1) personal information you provide voluntarily, such as when you provide us with your information to learn more about DecoTurf or when you participate in any chat room or blog we may make available; (2) non-personal information you provide whenever you interact with our Website, such as browser name and other non-personal technical information; and (3) tracking information we may collect as you navigate through the Website.

Please see the section below captioned “How You May Opt Out of Our Information Uses” regarding your right to ask us not to use your information for certain purposes.


Personal Information

DecoTurf may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website related activities.


Non-personal identification information

DecoTurf may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.


Tracking Information/Cookies

Our Website may use “cookies” to enhance User experience. A cookie is a small text file that is sent to your computer by our Website’s server. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.  This is done so that you don’t have to reenter the information each time you visit our Website.  Users may choose to set their web browser to refuse cookies, or to provide alerts when cookies are being sent. If they do so, note that some parts of the Website may not function properly.



How Your Information Will Be Used

DecoTurf will use the information we collect from and about you for various purposes, including responding to your customer service requests and support needs, providing you with additional information about DecoTurf, improving our Website, customizing your experience on our Website, and monitoring postings on any bulletin board, blog, or chat areas we may make available to you. The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If you decide to “opt in” to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.  Our primary goal is to provide you with a customized experience and all information necessary for you to gain a full understanding of DecoTurf and the services we offer.


How Your Information Will Be Shared

We value your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties under limited circumstances, such as:


A. Service Providers. We may share your information with third-party service providers who help us operate and maintain our Website or deliver our services. Any third-party service provider with whom we share your information will be contractually restricted from using or disclosing your personal information for any purpose other than as necessary to provide the services for which the information was disclosed.

B. For Legal Purposes. We will release information when we believe we are legally required to do so, such as in response to a court order or subpoena. We may also be required to release information if we are purchasing or selling a business, although in such cases your information would normally be covered by a non-disclosure agreement.

C. Aggregate Information. We may disclose to third parties non-personally-identifiable aggregate statistics, such as overall patterns or demographic reports, regarding user behavior as a measure of interest in, and use of, our Website and marketing materials. Aggregate disclosures will not describe or identify any individual user.

Our Website may offer its users the opportunity to share User Content (as that term is defined in our “Terms of Use”) – for instance, on blogs or message boards. If you choose to use these features, you should be aware that any personal information you submit through these features can be read, collected, or used by other viewers of these features and could be used to send you unsolicited messages. Please note that DecoTurf is not responsible for the personal information you choose to submit via these features.


How You May Opt Out of Our Information Uses

If you do not wish to give us any personal information, you should not participate in any interactive aspects of this Website for which we require such personal information.  If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via the email address provided at the beginning of this Privacy Policy, in the Section captioned “Contact Us.” We will make reasonable efforts to honor your request promptly.

You cannot opt out of our use of your information for legal purposes or to respond to a request that you initiated.


Updating or Correcting Your Information

Please let us know if any information you have provided to us is incorrect or incomplete, and we will use reasonable efforts to update or correct it promptly.



We adopt appropriate data collection, storage and processing practices, security measures and appropriate physical, electronic, and managerial procedures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.

Please note that no method of transmitting or storing electronic data is ever completely secure, so we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this Privacy Policy.

If we introduce password-protected features, we urge you to keep any online password we may provide you in a safe place and not to disclose it to anyone. Also remember to sign out and close your browser window when you have finished your visit, especially if you are sharing a computer with someone else or are using a computer in a public place, such as a library or Internet cafe.



This Website is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13 on our website. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on our website, we will delete the information from our records.


Contact Us

If you have comments or questions about this Privacy Policy, the practices of this Website, your dealings with this Website, or wish to “opt out” of certain kinds of information uses, please contact us at:
DecoTurf A Division of California Products Corporation

150 Dascomb Road, Andover, Massachusetts 01810 USA
1-800-DECO-1st (332-6178)


Last Update

This Privacy Policy was last updated and is effective as of November 17, 2011.

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